~Regarding inquiries~ We cannot respond with photos of individual animals. We only respond to phone and email inquiries during business hours (11:00-20:00). We will respond to inquiries in order of receipt, so please understand if you contact us outside of these hours. We sell our products in-store. A separate family may be decided before we respond to your email inquiry. Thank you for your understanding. For urgent inquiries, please call the store directly. We have been receiving a large number of inquiries recently, and families are often decided before you even come to the store. We apologize for any inconvenience this may cause, and we ask that you please call us before visiting if possible